Pump the brakes on your week and take 10 minutes to make your life as a surgeon just a little better…
Jeff welcomes to the podcast physician leader and coach, Joseph M. Kaczmarczyk, DO, MPH, MBA.
Although crisis leadership and crisis management are often used interchangeably, there is an important distinction between the two. Crisis leadership is knowing the right things to do, while crisis management is knowing how to do things right.
All physicians are leaders. There are six critical aspects of crisis leadership:
- Sense Making
- Decision Making and Coordinating
- Meaning Making
What should a physician know about crisis leadership for crises you can’t predict? After a crisis appears to be “over,” it’s not actually over until an AAR (After Action Review) is completed. This review dives into what was expected to happen; what actually happened; what went well; and what can be improved.
What does Joseph suggest we do to practice good leadership in response to a crisis?
- Step 1 – Recall the Crisis. In the crisis, were you the crisis leader, crisis manager, or both? Did you perform any of the six crisis leadership tasks?
- Step 2 – Ask Yourself the 4 AAR Questions. What was expected to happen? What actually happened? What went well? What can be improved?
Most importantly, PRACTICE crisis leadership!
Joseph M. Kaczmarczyk, DO, MPH, MBA
Dr. Kaczmarczyk retired as vice dean of the osteopathic medicine program at the Philadelphia College of Osteopathic Medicine (PCOM) and previously served as interim dean and chief academic officer at PCOM Georgia for 13 months.
A 1982 graduate of PCOM, Dr. Kaczmarczyk has held other leadership positions within PCOM including associate dean of clinical education and associate dean of undergraduate medical education. Additionally, Dr. Kaczmarczyk served as president of the American College of Osteopathic Obstetricians and Gynecologists (ACOOG) during 2002-2003 and the ACOOG representative to the APGO Undergraduate Medical Education Committee.
Prior to joining PCOM, Dr. Kaczmarczyk served in the United States Public Health Service (USPHS) for 23 years and retired at the rank of captain. Dr. Kaczmarczyk is board certified in obstetrics and gynecology; preventive medicine/occupational medicine; and integrative holistic medicine.