Jeff welcomes to the podcast Dr. Paul DeChant, an experienced physician executive, leadership coach, and an expert on physician burnout.
We spend a lot of time on the personal aspects of burnout, but not nearly enough time discussing the organizational drivers of burnout. Most people understand the manifestations of burnout (emotional exhaustion, depersonalization, cynicism, etc.), but not as many people are aware of the drivers that actually lead to burnout. The problem with burnout is not the physician. It’s the workplace. The system blames the physician for burning out when it’s the workplace that is creating the burn out.
Paul reminds us that there are six primary drivers that lead to burnout:
- Driver 1 – Work Overload
- Driver 2 – Loss of Control
- Driver 3 – Insufficient Reward
- Driver 4 – Breakdown of Community
- Driver 5 – Absence of Fairness
- Driver 6 – Conflicting Values
The more we understand these drivers, the better we’re able to have a direct impact on our workplace and our overall well-being.
Most importantly, learn the drivers of burnout so you can take steps to reduce its manifestations!
Paul DeChant, MD, MBA, FAAFP
Dr. Paul DeChant is an internationally recognized expert on clinician burnout. He speaks from the unique combined experience as a family physician, medical group CEO, and consultant to C-level leaders on engaging physicians to reduce burnout while building the bottom line.
In addition to 25 years of practicing family medicine, he has served as:
- President and Medical Director for High Country Health Care (a group he developed in the Colorado Rocky Mountains),
- Department director and compensation committee chair for Geisinger Health,
- Medical director, divisional president, and board member for the Palo Alto Medical Foundation,
- CEO for the Sutter Gould Medical Foundation,
- Executive advisor to Simpler Healthcare, and
- Deputy Chief Health Officer for IBM Watson Health.
While he was CEO, the Sutter Gould Medical Foundation achieved the highest overall rating of 170 medical groups in California two years in a row from Consumer Reports and the California Healthcare Performance Information System, and improved provider satisfaction from p45 to p87 in the AMGA Provider Satisfaction Survey.
He co-authored, “Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine”, and blogs regularly at www.pauldechantmd.com.
He can be reached at email@example.com.