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Practicing Gratitude

12/20/2021 Jeffrey Smith, MD, FACS, PCC

How Coaching at the Cleveland Clinic Saved $133 Million

Getting asked the question, “What’s Up Doc?” rarely comes with the expectation of an honest answer. But the power of this question shouldn’t be

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Category iconBlog,  Jeff Smith,  Performance Improvement,  Physician Coaching,  Wellness Tag iconPhysician Resilience,  Practicing Gratitude

11/24/2021 Jeffrey Smith, MD, FACS, PCC

The Power of Gratitude – Reflection and Resources

I’ve been using the positive power of gratitude to improve my well-being. As with anything else in life, I’m getting better with practice. I haven’t

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Category iconBlog,  Jeff Smith,  Resilience,  Wellness Tag iconPhysician Resilience,  Practicing Gratitude

10/24/2021 Ryan Will MD

Improving Physician Resilience by Practicing Gratitude

An Orthopaedic giant, Freddie Fu MD, recently passed away. Many eloquent obituaries and remembrances have already been written. Dr Fu’s impact is

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Category iconBlog,  Resilience,  Ryan Will Tag iconPhysician Resilience,  Practicing Gratitude

01/06/2021 Jeffrey Smith, MD, FACS, PCC

The 8 PRACTICEs Coaching Methodology as a Reflection Tool

Dear Community:When we reflect and gain awareness, we often create a goal or draft a change we hope to implement. There are many factors that can help

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Category iconJeff Smith,  Letters,  Performance Improvement,  Wellness Tag iconPhysician Resilience,  Practicing Gratitude

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Forum Description

Getting asked the question, “What’s Up Doc?” rarely comes with the expectation of an honest answer. But the power of this question shouldn’t be dismissed. A recent article in Becker’s Health highlighted how the Cleveland Clinic estimated to have saved $133 million in physician retention in 2020 alone. That’s an astounding figure. How did they do it? A coaching program.  Not all of us are at the Cleveland Clinic, but we all have the ability to enlist a similar system to improve our institutions. The way I see it, the benefits of a coaching program can be broken down into two general categories: confidential conversations and personal growth.
Confidential Conversations
When we are provided an opportunity in a confidential, psychologically safe space to think and reflect, it’s amazing what a free mind can do. A coach gives you an opportunity to do just that by asking you a genuine question like, “what’s up?” We can respond by letting them know how we really feel. Given the circumstance we’re managing, we can formulate a proper response with the support of our coach. In a complex, high-stakes environment, the space a coach creates can produce meaningful outcomes.  Acknowledging and validating our thoughts and feelings is an important coaching skill that facilitates healing and recovery.
Personal Growth
Just as important, the coaching space sets the foundation for learning to move forward through our current and future challenges and opportunities. There are two sides to the personal growth equation when it comes to coaching. Of course, when we receive coaching we make improvements towards a goal. Let’s call this the fish or catch. We also grow tremendously when we learn or advance our skills. This is learning to fish better. A coach's job is to empower others through the process rather than advising on “the way.” This is a different model than we typically operate in as surgeons, and we now have further proof that helps high performing physicians succeed and feel the fulfillment in their work. The Cleveland Clinic’s coaching program was able to retain physicians and demonstrated “increased engagement, resilience, and fulfillment.” They put the benefits of coaching in terms of the dollars. Anyone still questioning the value? We hope you will join our community to learn more about coaching, because when we come together under the right conditions,, we can do truly powerful things. Source: 1. Gleeson C. How Cleveland Clinic has saved $133M in physician retention. www.beckershospitalreview.com. Published November 23, 2021. Accessed December 8, 2021.

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