Performance Improvement Archives

01/26/2023 Jeffrey Smith, MD, FACS, PCC

Use Active Listening To Empower Others

As physicians, our lives are easier when we empower those around us. Patient care and leadership are two obvious examples of how empowerment can

08/23/2022 Jeffrey Smith, MD, FACS, PCC

Three Benefits of Physician Coach Training… Even If You Don’t “Coach”

When I started my coach training program, I was seeking an exit strategy from the nonsense in the healthcare system. I was tired and I had the feeling

08/09/2022 Jeffrey Smith, MD, FACS, PCC

How Physician Coaching Supports the Decision-Making Process

Surgeons and physicians are trained to be good decision makers. And we are very good decision makers, but there are plenty of reasons why we might

07/26/2022 Jeffrey Smith, MD, FACS, PCC

Coaching and Female Resident Physicians: A Conversation

The International Coaching Federation defines coaching as “partnering with Clients in a thought-provoking and creative process that inspires them to

04/18/2022 Jeffrey Smith, MD, FACS, PCC

Improv Skills Physicians Can Use to Improve Their Practices

Physicians are trained to find answers and draft a plan of action. We lead our patients and our teams in pursuit of the best care possible. on the fly