Communication Archives | SurgeonMasters

04/20/2021 Jeffrey M. Smith, MD

The Messenger Matters

Recently, I was presenting on the subjects of Surgeon Wellness and Peer Coaching when a friend and colleague on the faculty noted that he doesn’t like

08/18/2020 Ryan Will MD

Coaching Skills Create Stronger Patient Connections

Due to Covid-19, we’re all learning new ways of doing things. For many physicians, that has meant diving head first into telehealth. But navigating

02/21/2019 Jeffrey M. Smith, MD

How to Help Recognize the Signs of Burnout

It is well known these days that burnout is a widespread point of discussion in the medical community – especially among surgeons. As much as we talk

01/31/2019 Jeffrey M. Smith, MD

Weaponized Praise Does Harm in Healthcare

Weaponized praise is an unfortunately common tactic used by many leaders and administrators in the healthcare industry to manipulate physicians and

04/13/2018 Jeffrey M. Smith, MD

Steps to Control Social Media

This week’s guest blog on steps to control social media is from Jonathan Cabin, MD, a practicing plastic surgeon in Beverly Hills, California. Social

03/14/2017 Jeffrey M. Smith, MD

3 Tips for Burned Out Surgeons to Communicate with their Bosses

When surgeons experience burnout, it can impact their ability to communicate effectively. That goes for patients, as well as co-workers and bosses.

12/02/2016 Jeffrey M. Smith, MD

Three Pearls for Patient Engagement

In surgery, we use the term “PEARL” to describe a very helpful piece of advice. Recently I received not one…not two…but THREE PEARLS on the subject

10/06/2016 Jeffrey M. Smith, MD

Improving Civility in Our Social Media

Communicating with mutual understanding—It’s not always easy but it IS important. Unfortunately, many of us have lost sight of that